Thursday, 16 September 2010

On Game Length

Not too long ago, there was a coordinated blog effort with developers like Jonathan Blow, 2D Boy and more commenting on the length of games. The general consensus of these posts was that games should not be judged by their length, but if the experience feels complete or not. Something that we here at Frictional Games agree on.

Now that we have released Amnesia: The Dark Descent, game length has once again come into our lives. There have been several reviews of the game that have stated that the game's length, 6 - 10 hours, was a major negative. Especially considering that the game does not have any replayability (although that is up for discussion).

This has made us a bit concerned. A major goal with our games is to have no fillers, to have a game where everything is focused on creating a certain experience. Since we do not have combat in our games, there is no way to extend length in a simple way (like filling a room with enemies). Just about every minute in our games requires lots of time and effort to implement. If we are to keep on improving the quality of our games, 6 - 10 hours is pretty much the maximum amount of gameplay time we can create.

Especially now that the first week of sales, despite overwhelmingly excellent response, were only moderate (more on that here), this makes us a bit concerned. If 6 - 10 hours for a $20 game gives it a negative mark, what if we increase the price to $30, would this drastically decrease the positive response? Even more serious, this negative feedback on the game's length has made us having discussion topics like "how do we make this section longer?". We try to push this aside and instead focus on more important topics such as "how do make this section more engaging?", but it is still nagging at the back of our heads. Focusing on game length, is something I find can have very negative effect on a game's design (discussed a bit here).

With this background information, we would like to hear your thoughts on this issue! I have set up a poll in our forum here:
http://frictionalgames.com/forum/thread-4427.html
Please take your time and register and place your vote.

Also, please tell us what you think in our forum or here on the blog!


Wednesday, 15 September 2010

One week after the release of Amnesia

It has now been a week since we released Amnesia: The Dark Descent and I would like to go through some areas of interest. There is a a lot to say really, but I will try and be brief and only concentrate on the most important things.


Making the game available
This was the first time that we have had a game that would be simultaneously released for six different stores on the same day, so we were a bit nervous on how that would go. To make sure that all stores had enough time we sent out the game more than a week before release. This seems to have worked and all the stores had the game available in time for release.

Added to this, we also had a system for pre-order customers to get their download link, serial key and Steam key. Jens have tried this over a month before release and it was very well tested once released. The only problem was some mix up with keys and people loosing their mail, otherwise all went well.

In summary, we are quite happy how the availability of the game turned out and we actually expected there to be more unknown factors popping up and make our lives harder.


Press Response
We had already gotten a few previews and thought we had some idea where the reviews would land. However, reality turned out far beyond our expectations. There has some extremely positive response (as can be seen on the game's page and at meta critic) and we are extremely happy about this. From all the graded reviews so far, all but three have been 80+ (about half of these 90+) and interestingly two of the less positive ones had has a major complaint that there was too much horror in the game. Which in a way makes us happy as well...

We have also been able to reach out to a lot of media, and most major sites have covered the game. A bit disappointingly, a few sites that reviewed and covered the Penumbra games have not mentioned Amnesia. We assume this is because we no longer have a publisher and thus lack the proper channels. For the Penumbra games we handled very little of the marketing ourself and thus lacked email/contacts to many sites (we still tried to contact all media we could think of though).


Player response
Like reviews, response from player has gone beyond our expectations. We noticed this first at the release of the demo. We were unsure of how interesting it would be, but it was received very well. Since then, the name Amnesia has spread like wildfire across the Internets. I think there have been more videos, discussions, etc released at the time of writing than we have accumulated for any of the Penumbra games. It is also telling that the within 24 hours of release, pretty much all major secrets in the game was found out (it took much longer for the Penumbra games).


Piracy
I think the most alarming thing was that the game was available as a pirated copy 24 hours or so before release. This kind of 0-day release can be quite hurtful, as otherwise paying customers might be so anxious to play that they pirate and then forget to pay for it. Since we released the game online only, we were not expecting this and the source of the illegal copy was one of our review copies (with tracking info hacked away). We are not sure what to do about this in the future, but we will have to be more careful and perhaps not send out review copies to so many outlets. It could have gone a lot worse though as a the first review copies (of early builds) were sent out almost a month before release.


Sales
As many of you might already know Amnesia is a sort of make or break game for us. At the time of writing, we are very close to our "all is good"-goal, meaning that we are still in business (due to contractual stuff we cannot release any numbers right now)! However, there are a few "buts" to all this.

The response we got from the game is a lot better than we expected, yet the sales are only "good" according to our, much more modest, expected response. This makes us wonder what sales we would have gotten if the response would have been more like what we thought it would be. If this is our time in the spotlight, then a lot less noticed game would probably put us out of business. As it looks now, we still have to be quite careful in budgeting our next game (although much less careful than what we had to be with Amnesia). We were hoping a really successful release would makes 100% unworried about finances, but that is not what has happened.

Can we really judge sales from just one week? According to current graphs: yes we can. Even though reviews keep coming in from major outlets and we keep pushing out marketing material (videos, release of tools, etc) sales are dropping fast. Around 50% of our current earnings where made in less than a week and on pre-orders from before release. The sales where at the top during the last hour of the Steam 20% discount, and has since dropped almost exponentially, being pretty much halved each day. It will be really interesting to see at what level it pans out.

This is of course not all the income we will make from the game, but is still a bit discouraging when comparing to recent XBLA releases and similar. So why is not sales higher? Piracy? People waiting for future massive discounted sales? Game too scary / niched? Right now we have not got a clue, but hopefully it will become clearer further on.

Finally, as this was a multi-platform release, some preliminary sales distribution should be of interest. Around 90% was windows users, 5% Linux and 5% Mac. In defense of Mac and Linux we did concentrate our marketing efforts on the Windows user base.


Technical Issues
When releasing for PC, there is bound to be tons of technical problems, especially since we released for three different OS. So it is kinda surprising that it has not been that much. As with Penumbra, the number one problem has been OpenGL driver issues, something we unfortunately cannot control.

The largest single issue is probably the problems the ATI X-series and below range of cards for Windows. I'd like to add that we had tried it on a 9600 for a Mac successfully, but on Windows it fails due to various issues. In a way this is a driver issue too, but I think it might be some piece of code that it simply dislikes and I am hoping to fix it for an upcoming patch.

In general game issues, there have been less than expected too. There is the standard falling out of the map and physics messed up bugs, but less than we thought there would be. In-game crashes are also very few (most caused by some cache issues it seems), which is nice and we feel that the game is quite stable.


Game feedback
There has been a ton of feedback for the game and we try to read and discuss most of it. Discussing in detail would take up too much space so I will just take up two points, that I found extra important.

The main thing we will do for our next game is to skip any "forced" and incoherent mechanics. What I mean by this is puzzles that does not really make sense in the game world and break the immersion. An example would be the corpse-puzzle that forces the player to use very specific items to complete it. Trying to get rid of all these elements and further increase the feeling of being part of an actual world, will be one of our top priorities.

One of the main themes of the game, was for the player to slowly regain lost memories and to make up their mind about Daniel (ie their past self). While most still refer to the protagonist as "Daniel" (and not "me"), many players have really thought about the details discovered in a way we hoped. The game medium is so great for setting the audience at the center of the drama and force them to take a stance. It feels as if many people did this in Amnesia, and we hope to take this even further and on different subjects for future games.


Final thoughts
On almost all fronts, we area extremely pleased with this release. It has in many ways exceeded our expectations and it makes all the hard work, pay cuts, etc worth it in the end.

The most distressing thing is the sales though. Even though we are far from complaining, it feels like we do not have the financial security we would like to have, to truly be able to focus on making the best game possible. So what should we do? The things we have discussed include: Increase the cost of the game, doing a console port instead of Linux/Mac, do a less niche title and more. Now is too soon to make a decision though and we have to see how the coming weeks and months go.

Finally, I know I say this a lot but we truly mean it: Thanks to all who have supported us by buying the game, spreading the word, and what not. We hope you all will continue supporting us in the future as well! All of Frictional Games sends their finest regards and thanks for this support!


Tuesday, 14 September 2010

Editors are out!

Just wanted to notify all that the editor tools for Amnesia: The Dark Descent are out. These are the same tools that we used the create the game, so at a minimum you will able to do all that is done in the game.

All info is being collected here:
http://hpl2.frictionalgames.com/

I suggest you start by first downloading the tools here, then follow the guide here and finally start checking some tutorials.

If you have any questions about the editors, please use our modding forum found here:
http://frictionalgames.com/forum/forum-35.html

Happy editing! :)

NOTE: Only windows version released so far. Other platforms coming shortly!


Friday, 10 September 2010

Amnesia "Launch" Trailer

We just finished our "launch" trailer for Amnesia The Dark Descent. Watch here:



Now for a quick making of the trailer:

First of I started out making a text synopsis over the clips needed for the trailer. I had an idea of starting the video with a lynchian stare, that should set the mood for the rest of the trailer. My design process was then for me to lock myself inside a dark room, lie on the floor and mumble stuff while gesticulating in the air.

I then showed the synopsis to Jens and when he had approved after some smaller changes, I set Marcus and Luis to work with recording. I gave them descriptions on how I wanted the clips to be, they then recorded something, sent sample and I mostly told em tons of stuff to improve. It took a day and something like 5 - 50 retakes for each shot (one ended up not being used) to complete. We now had the clips!

One clip was missing though: Some fancy logo animation! This we could not do ourselves so I started looking for a company to do it for us. This turned out much harder than I thought! First finding a company was a pain; all I ended up finding where wedding photographers and the like. Nothing what we needed obviously. After some work I manged to find 19 different companies and mailed em. Three replied! All of which where fully booked or on vacation of course. But from one company, whose staff was on holiday, we got a tip about Atmospheres, a UK company that ended up doing the animation. I think it ended up very nice! Especially given the time and resource limits we had to give the company.

Jens now started working on the editing. This has caused us tons of trouble with all codecs and other crap that never works out as planned (blog post about it here), but Jens has started to master it now and is usually pretty quick. So he cut and mixed with the cut em together, which took half a day or so. I contributed with the graphics for the texts and some quote mining (a skill any dev needs to learn!). After some minor fixes, the editing was done!

Finally was time for Jens to put sound on it. You see, in order to get nice sound you do not keep anything from the original clips, and add new sounds for all. Otherwise you get all kinds of cut off sounds between cuts. It ended up taking Jens over three days to complete this (and is why "launch" trailer is not on launch). The final project file contained 52 tracks, each track having hundreds of sound samples.

Fun fact is that this process of design -> graphics -> editing (scripting) -> sounds is pretty much how we made levels in Amnesia!

There you have the story! Lots a work for a little over two minutes. Hopefully it will lure someone into buying! :)


Thursday, 9 September 2010

Where is your self in a game?

Introduction
When you are playing a videogame, an external observer will probably say that you are sitting in a sofa or at the computer desk. But is this really where you are? When immersed in the virtual world of a videogame, do you still feel that you are sitting on a chair or in a sofa, staring at the screen?


An experiment
Before moving on, I would like you to consider a simple experiment. You can easily do it with the help of a friend if you got the right prop: a rubber hand. Put your own hand next to the rubber one on a table, and place a screen between them, shielding your own hand from view. Now ask your friend to stroke the fake and real hand at the same time, at the same place. Something strange will now happen. Your body image will change, and the rubber hand will become part of you. As your friend touch both hands, you will feel as if the feeling arise in the rubber one. All of a sudden, you will have made an external object, become part of your self!

With this experiment in mind. The question of where you are becomes more interesting. When playing a game, where do you transport your self to? Does it depend on what the game is about and from what perspective it is played from?

I think this is not only an interesting curiosity, but a very important part of the experience. Identifying where the player is when playing, can be very useful. And even more crucial, being able to "place" the player correctly is a very useful skill.


Spectator or something else?
Let's start simple and explore movies first. In movies there is no interaction, so surely you must be a spectator to every scene in a movie. A clear example of this, is when you see a horror movie and have one of those "don't go in there!"-moments. This clearly puts you in a spectator seat, treating the actor as a separate entity.

However, things does not get so polarized in other situations. Consider a gruesome torture scene or similar. These can get almost unbearable to watch and blurs the line between yourself and the actor. The reason why this is so is because of something called mirror neurons (here is a good video on the subject). What these do is to make you copy emotions from other people, replicating some of their sensations. One could even argue that they expand yourself, no longer limiting it to your own body.


Interaction added
Let's go back to games now. As we can see there are two forces at work: we can trick our brain into extending the body image and we have specialized neurons that copy other people's emotions. How these will affect us will depend on what type of videogame we are playing.

One of the major differences between games today is the viewpoint, ie first or third person. Does this matter? First person places you inside a character, putting your viewpoint where it usually is. This increases the feeling of being the character. In third person, you are removed from reality, and look upon yourself as if in some kind of OBE. This might make one think first person is superior, however, this only applies to the sense of sight. Another important sense is the proprioceptic one, which keeps track of your different body parts. When in first person, you see at most a hand or two, while in third-person gives you a full body image to copy. Third person can also give your mirror-neurons more to work with, like facial expressions. So depending on the kind of actions you perform, first or third will have a different feeling of being.

Also worth noting is how easily we shift between different states. For example, in Silent Hill 2, I feel very much connected to James when I run around town. Then when entering a cut-scene, I sort of float out of him and become distanced. I am no longer in control of the character and no longer part of him. Then when controls comes back I once more float inside him and the virtual characters becomes an extension of my own body again. This kind of movement happen in just about all games.


The roles we play
Now that we have explored how the self can shift position as we play a videogame, an interesting question arise: What is the player's role in these different positions? As videogames contain interaction; not only do you fee,l to various degrees, part of the on-screen character, you also control her/him/it. What does this make the player? Some kind of puppet master? An devil/angel on the shoulder? And more importantly, can the role assumed, change how the game is played?

In most games, you do not control all actions in a game, but mostly give general commands. You tell your character to jump, but not how much force to use and so on. You command a character to pick up an item, but have no control over any finer movements. This is not that far off from real life though, as most of your day-to-day movements are made without any conscious thought besides the thought of initiating them. This means that making a character jump by pressing a button gives you a very close connection. In these instances, you might feel like you are the character.

However, not all games have this close connection. Consider an adventure game where you just pick a destination for the character or choose between prefabricated lines of dialog. What role does this give the player? Some kind of guardian angle - a guiding voice inside the protagonist's head? Does this change the way that the player think of the character and how to interact with the game? Perhaps this role-assignment distances the player emotionally from the game's protagonist?

It is interesting that some games actually explicitly give the player a role. This is quite common in adventure games, where the protagonist might look at the player and directly address her. Do developers really consider how this can affect the placement of the player's self? I must confess I have not thought about this until very recently and have not heard of many discussing it.

I think it is very important to decide where the player is and what her role is. If this is not coherent than it might have a negative effect on how the player choose to interact with the game's world. If you know your role in the game, it gets easier to be immersed in it and know how to behave. This does not mean that the assigned role and placement of self needs to be the same throughout, but that it must be consistent with what needs to be done. A simple example of when this goes wrong is quick-time-events during cut-scenes. This can be very confusing at first, as you have just gone from being the character (in normal play mode) and gone to spectator mode (when cut-scene is playing). All of sudden you are required to control the character, something that is not coherent with your current role.

This shift in placement also explains why emotional moments can be hard to get right in cut-scenes. As you enter a cut scene you move over to "spectator mode" and all of a sudden you are no longer as connected to the character as before and do not care as much. JPRG:s like Final Fantasy 7 have it easier here, as the normal gameplay is more close to a "spectator mode" and thus the difference is smaller when entering a cut-scene. Same goes for a game like Heavy Rain. An important thing to note here is that contrast in position seem to play a huge role. When there is a violent shift in the location of self, it is very noticeable and the emotional connections are lost.

Finally, I also want to add that the same game, can have players assume very different roles to themselves. A good, although a bit extreme, example of this, is a recent Gamasutra article, where the writer let his mother-in-law play the new Sam and Max. The interesting part is that she did not release she could or should control the characters. She just assumed (probably from lessons learned from experiencing other media) that she should be in spectator mode. One should have this in mind when designing a game and tutorials for it, and not just assume that a player knows what role they play.


Our take on this
Location of self and the role of the player is something that I have not really thought about until we where developing Amnesia. I would therefore like to discuss how Penumbra and Amnesia: The Dark Descent differ in this aspect. As a lot of thought have gone into making the player become the protagonist in Amnesia, it has had a different focus compared to Penumbra.

In Penumbra, Philip narrated all the scenes, yet in normal gameplay the player very much was part of the character. As these narrations are very subtle, it gives a bit of schizophrenic impression. For example, at one point Philip comments that he does not like spiders upon seeing one scuttle by. What happens here is that we are forcing very specific emotions on the player who will either accept or reject them. If rejecting them, it means a large shift in the position of the self and Philip stops becoming a part of you. From being part of the world yourself, you are reduced to being a passenger inside Philip's head. As mentioned before, this contrast can be very bad for the immersion and the emotional connection.

In Amnesia, our goal is for the player to become the protagonist. This is vital for the story and experience as a whole. Because of this, there are never any words spoken, and there are no Daniel-subjective comments. We hope that this will place the player's self inside the body of the protagonist, and to think about what "I am doing" and not what "Daniel is doing". Our hope is that when you encounter facts about Daniel's past, it feels like your own forgotten memories. I know this is not an easy thing, and I am not sure many players feel this way. There is also the issues of adding smaller cues like breathing and heartbeats. Since these are actions that are not totally under our control, it is not incoherent to force them onto the player, but only if the player accepts it. Judging from player comments so far, there are people on both sides and having it in is a bit risky (we are actually thinking of having them optional in the future because of this).


End notes
There is a lot more to explore, but did not want to make an already long post longer. So consider this as just a discussion starter and a brief introduction on the subject.


Now I am really interested in hearing how you feel about this! What role do you feel that you play in different games? Please share your experiences!


Wednesday, 8 September 2010

Amnesia: The Dark Descent is Released!

Not too long ago, I actually wondered if there ever would be a release. However, today I am proud to say that Amnesia: The Dark Descent is finally released!

If that is all you need to know, go and get the game at one of the following places:

Our own store (windows, linux & mac)
Steam (windows & mac)
GamersGate (windows & mac)
Direct2Drive (windows)
ImpulseDriven (windows)

The game has been in the making for exactly 3 years now (first document is dated 8th sept 07) and it has been quite the journey. The design has been changed countless times and we have been very close running out of money a few times. Somehow, due to successful sales and salary cut we have managed to get through it though. This makes it extra rewarding to have the game finally out.

Even more rewarding is the extremely nice press response! Some example:
“Few games are able to conjure up an atmosphere this genuinely frightening.”
- IGN

“Despite its title, Amnesia remembers what the blockbusters of survival horror seem to have forgotten: how to horrify.”
- PC Gamer UK

“I think it is safe to say that Amnesia is the most successfully frightening game to have been made.”
- Rock Paper Shotgun

“I must say Amnesia is a masterpiece of horror, something surely all other horror games could take from and in some senses, strive to be.”
- NeoSeeker

Player reactions have also seemed quite positive and we now eagerly await your thoughts on the full game!

Big thanks to everybody have supported us over the years. We hope you all will enjoy Amnesia and have a really dark descent!

And as always, please help spread the word! Reddit, Digg, Facebook and whatnot!